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Tenant FAQs

  • Your landlord, property management company, or apartment has retained Eviction Recoveries to manage your outstanding debt obligation. Additional fees may have accrued if a judgement was obtained or as allowed by your lease agreement.

    Eviction Recoveries outsources its portfolio of consumer assets to licensed third-party debt collectors or law firms to work with previous tenants to resolve their outstanding debt obligation.  Please contact your assigned collection partner for any questions. If you do not know your assigned collection partner or need to verify communication you've received, please contact us at (713) 234-0212.

  • Please contact your assigned collection partner for all payments. If you do not know who your assigned collection partner is, please contact us at (713) 234-0212 and speak with our customer support.

  • Our collection partners offers flexible payment programs to help you become debt free. You can customize your payment plan by setting how often, the amount, and when you want to pay. 

  • Depending on your landlord, property management company, or apartment, we may be able to help you resolve your debt for less than you owe. Please contact your assigned collection partner for more information.

  • Your judgement amount and any outstanding balance may be reported to the credit bureaus through our licensed collection partner. 

    Note: Eviction Recoveries LLC may be listed under the tradeline as the account owner (the master servicer of your debt obligation).

  • Our collection partners do not typically report your debt for at least 30 days after your account has been placed. Our collection partner will evaluate each account for credit reporting eligibility and communicate with you prior to their monthly update to the major credit bureaus. 

  • If you've resolved your obligation before our collection partner's monthly data reporting, the account will not be reported to the credit bureaus.

    If you've resolved your obligation after our collection partner has reported your account to the credit bureaus, we may instruct them to submit a delete request to the major credit bureaus. 

    If any payments are canceled or reversed for any reason, your debt is still eligible to be reported to the credit bureaus.

    If a judgement lien has been placed,  we'll submit a lien release to the respective county clerk's office in which the judgement lien was filed. 

    Note: Once a request to update has been submitted to the credit bureaus, our collection partners cannot control how quickly the credit bureaus updates your credit report tradeline. As well, we're unable to control how quick the county clerk's office can release your lien once the request has been submitted.

  • Please contact us at (713) 234-1213 and speak with our customer support so we may connect you with your assigned collection partner. 

  • Please contact your assigned collection partner for all payments and general inquiries. If you have concerns about how your account is handled, please contact us at (713) 234-0212 and speak with our customer support.

  • Please visit our Tenant Resources page to explore your options.

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